Facts and Information

On November 3, 2003, Resurrection Medical Center entered its second half-century of service to the people of the Northwest side of Chicago and surrounding suburbs. Exactly 50 years earlier, the first patient was admitted to the new 180-bed Resurrection Medical Center, built on a site that was once "Anderson's Onion Farm," fulfilling a dream and a goal of the Sisters of the Resurrection.

Today, Resurrection Medical Center (RMC) is a 360-bed community hospital-the largest of the Resurrection Health Care hospitals-with 523 physicians, 1,643 full-time employees and 336 volunteers, the 15th largest hospital in Chicago. RMC is continuously upgrading physical facilities and expanding services to keep pace with the changing needs of a diverse population.

RMC's services lines include cardiology — including cardiovascular surgery and cardiac electrophysiology — family practice medicine, internal medicine, oncology, medical/surgical, acute care and rehabilitation.

Quick Facts about Resurrection Medical Center

Resurrection Medical Center Includes:

  • 52-acre campus on the northwest side of Chicago
  • 2,721 employees
  • 523 physicians
  • 63 specialties
  • 434 licensed beds

A Typical Year at Resurrection Medical Center:

  • 19,327 inpatients receive care; 53 admitted in a day
  • 37,391 people seen in the Emergency Department
  • 8,258 inpatient surgical procedures are performed
  • 10,968 outpatient surgical procedures are performed
  • 460 open heart surgeries are performed
  • 1,217 babies are born

Services Available to Resurrection Medical Center as a Part of Resurrection Health Care:

Medical Groups Affiliated with Resurrection Medical Center

  • Resurrection Health Preferred (RHP) - A hospital organization fully owned by the hospital
    7435 West Talcott Avenue
    Chicago, IL 60631
    Phone: 773-792-9969
  • Resurrection Physician Provider Group (RPPG) - An independent physician association fully owned by the physicians
    5860 W. Higgins Avenue
    Chicago, IL 60630
    Phone: 773-695-4800

Our goal is to provide excellent care.

In pursuit of that goal, your health care team is committed to ensuring that the care, treatment, and services you receive are both high quality and safe. As part of our commitment, we seek accreditation from The Joint Commission (TJC). The Joint Commission provides unscheduled inspections to determine if we are in compliance with standards that they set for quality, patient safety, and the safety of the environment. If you feel, for any reason, that we have not met this goal during your stay, we encourage you to let us know by contacting a member of your care team during your stay or by contacting our Customer Relations Department at 773.990.7749.

In addition, as a condition of our accreditation, we are required to advise you that you may also contact The Joint Commission or other hospital regulatory agencies directly to express your concerns. You may do this without contacting us. The following provides information about the ways in which you can contact The Joint Commission or other regulatory agencies.

The agencies and the procedures for communicating with them include:

The Joint Commission
Off ice of Quality Monitoring

One Renaissance Boulevard
Oak Brook Terrace, Illinois 60181

Phone: 1.630.792.5000
Phone: 1.800.994.6610
Fax: 1.630.792.5636
TTY: Call Illinois Relay by dialing 711
Email: complaint@jointcommission.org
Online: http://www.jointcommission.org/report_a_complaint.aspx

Illinois Department of Public Health
Off ice of Health Care Regulations

Central Complaint Registry
525 W. Jeff erson St., Ground Floor
Springfield, IL 62761-0001

Phone: 1.800.252.4343
Fax: 1.217.524.8885
TTY: 1.800.547.0466
Online: http://www.idph.state.il.us

Centers for Medicare and Medicaid Services (CMS)
Region V

233 North Michigan Avenue, Suite 600
Chicago, IL 60601

Phone: 1.312.886.6432
Fax: 1.312.353.0252
TTY: Call Illinois Relay by dialing 711
Email: rochiora@cms.hhs.gov

Nurse Staffing Information

Requests from families or patients regarding nurse staffing information are welcome; please contact the Nursing Administration Department at Resurrection Medical Center at 773-774-8000 and they will be glad to assist you.

Call 877-RES-INFO for Nurse Advice, Doctor Referrals or Class Registration Monday - Friday 8 am to 8 pm • Weekends 8 am to 4pm

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