Facts and Information

Major services include:

Specialty services include:

Our Lady of the Resurrection Medical Center includes:

  • 264 licensed beds
  • 1,100+ employees
  • 300+ practicing physicians
  • 40+ specialties
  • More than 35 physicians speak Spanish and represent over 20 specialties
  • More than 30 physicians speak Polish and represent more than 10 specialties

A Typical Year at Our Lady of the Resurrection Medical Center:

  • 11,000+ inpatients receive care
  • 38,000+ people seen in the Emergency Department
  • 1,800+ inpatient surgical procedures are performed
  • 1,700+ outpatient surgical procedures are performed

Community Partnerships:

As a good neighbor, Our Lady of the Resurrection Medical Center joins with other community partners to care for the well-being of our area residents. These shared partnerships include:

  • Providing work experience for cognitively delayed students in a joint work-study arrangement with Vaughn Occupational High School whereby students develop on-the-job employment skills, under supervision, while working at the hospital.
  • Helping to train today's students to be tomorrow's health care givers as nursing students from Truman, North Park and Wright colleges and Saint Francis School of Radiography students gain clinical experience at OLR under the direction of instructors.
  • Co-sponsoring an autumn "Fall into Fitness 5K Run/Walk" with 38th Ward Alderman Tom Allen to promote health awareness and community camaraderie. Held in neighborhood Portage Park, the event draws participants from the city and suburbs.
  • Partnerships with LifeSource in sponsoring blood drives throughout the year and with Mather Life Ways in holding lectures that educate about aging well.
  • Providing meeting rooms for local organizations, including the: Northwest Epilepsy Support Group, Arthritis Foundation, Weight Watchers, Overeaters Anonymous, Families Anonymous, and Alcoholics Anonymous.

Services Available to Our Lady of the Resurrection Medical Center as a Part of Resurrection Health Care:


Our goal is to provide excellent care.

In pursuit of that goal, your health care team is committed to ensuring that the care, treatment, and services you receive are both high quality and safe. As part of our commitment, we seek accreditation from The Joint Commission (TJC). The Joint Commission provides unscheduled inspections to determine if we are in compliance with standards that they set for quality, patient safety, and the safety of the environment. If you feel, for any reason, that we have not met this goal during your stay, we encourage you to let us know by contacting a member of your care team during your stay or by contacting our Customer Relations Department at 773-794-8383.

In addition, as a condition of our accreditation, we are required to advise you that you may also contact The Joint Commission or other hospital regulatory agencies directly to express your concerns. You may do this without contacting us. The following provides information about the ways in which you can contact The Joint Commission or other regulatory agencies.

The agencies and the procedures for communicating with them include:

The Joint Commission
Off ice of Quality Monitoring

One Renaissance Boulevard
Oak Brook Terrace, Illinois 60181

Phone: 1.630.792.5000
Phone: 1.800.994.6610
Fax: 1.630.792.5636
TTY: Call Illinois Relay by dialing 711
Email: complaint@jointcommission.org
Online: http://www.jointcommission.org/report_a_complaint.aspx

Illinois Department of Public Health
Off ice of Health Care Regulations

Central Complaint Registry
525 W. Jeff erson St., Ground Floor
Springfield, IL 62761-0001

Phone: 1.800.252.4343
Fax: 1.217.524.8885
TTY: 1.800.547.0466
Online: http://www.idph.state.il.us

Centers for Medicare and Medicaid Services (CMS)
Region V

233 North Michigan Avenue, Suite 600
Chicago, IL 60601

Phone: 1.312.886.6432
Fax: 1.312.353.0252
TTY: Call Illinois Relay by dialing 711
Email: rochiora@cms.hhs.gov


Nurse Staffing Information

Requests from families or patients regarding nurse staffing information are welcome; please contact the Nursing Administration Department at Our Lady of the Resurrection Medical Center at 773-282-7000 and they will be glad to assist you.

Call 877-RES-INFO for Nurse Advice, Doctor Referrals or Class Registration Monday - Friday 8 am to 8 pm • Weekends 8 am to 4pm

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