Presence Saint Francis Hospital

If you are experiencing a medical emergency, call 911 immediately.

Presence Saint Francis Hospital
355 Ridge Avenue
Evanston, IL 60202

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Current Wait Time: 8 Minutes

Emergency department wait times are approximate and provided for informational purposes only. If you are having a medical emergency, call 9-1-1.

Last Updated: 07/19/2019 - 11:00 PM

* Estimated wait time from arrival until seeing a physician.

Saint Francis Hospital: Expert Trauma and Emergency Care

If you or your loved one suffers a life-threatening injury or illness, it’s reassuring to know that world-class emergency care is right around the corner. As a Level I Trauma Center, Presence Saint Francis Hospital provides the highest level of emergency and trauma care for critically ill patients of all ages.

From trauma prevention through rehabilitation and every emergency in between, we’re always ready to provide the fast, effective care you need. We offer:

  • 24-hour coverage by board-certified emergency medicine specialists
  • Immediate access to specialists in every discipline, including trauma surgery, neurosurgery, orthopedic surgery, plastic surgery, radiology and other physicians as needed for your individual care
  • Imaging technologists available 24 hours a day for CT and MRI scans, ultrasound, X-ray and interventional radiology
  • 24-hour operating room capability with in-house anesthesia services
  • Centralized emergency and trauma care with our emergency room and trauma center in one location, right next to radiology services and the Galvin Heart Center
  • Certified pediatric trauma care as an EDAP (emergency department approved for pediatrics), designated by the American Academy of Pediatrics
  • Dedicated fast-track process for patients with less severe illness or injury who don’t need to be admitted to the hospital
  • Behavioral health crisis workers available 16 hours per day to see patients and help with placement for further treatment
  • Rehabilitation after treatment including physical, occupational and speech-language therapy to help you regain function and independence
  • Support for EMS (emergency medical services) with emergency communications registered nurses (ECRNs) who provide immediate medical direction via radio, answering about 50 calls per day from Evanston-area fire departments and private ambulances

Nationally Recognized Expertise in Emergency Services

At Presence Saint Francis, the hospital overall and our emergency department have received accreditations from national health care organizations for our excellent emergency care, including:

  • Leapfrog Grade A, the highest score given for a hospital’s performance in patient safety
  • Magnet recognition, awarded to the top 5 percent of hospitals in the nation for nursing excellence
  • Primary Stroke Center from The Joint Commission for expert stroke care
  • Accredited Cycle IV Chest Pain Center from the Society of Cardiovascular Patient Care (SCPC) for the highest standards of care for chest pain and heart attack

 Your care team in our Emergency and Trauma Center has advanced training and certifications in emergency care, including:

  • All our nurses have ACLS (Advanced Cardiovascular Life Support), BLS (Basic Life Support) and PALS (Pediatric Advanced Life Support) certifications and have completed trauma nursing core curriculum (TNCC) to care for trauma patients.
  • On every shift, we have certified trauma nurse specialists (TNS), who are our key resources for caring for trauma patients.
  • Many of our nurses are certified emergency nurses.

 Highest Quality Care for Chest Pain

In 2003, Presence Saint Francis was the first in Illinois to receive chest pain center accreditation from the SCPC. We’re now a Cycle IV Center, which means we provide the highest level of comprehensive care for patients with chest pain and other heart attack symptoms.

 For our Evanston community, that means we have the best processes in place to: 

  • Reduce the time from onset of symptoms to diagnosis and treatment
  • Treat patients more quickly during the critical window when the heart muscle can be preserved
  • Monitor patients when it is not certain that they are having a heart attack, ensuring that they are not sent home too quickly or needlessly admitted to the hospital

 Our Emergency Department is steps away from the Galvin Heart Center and Chest Pain Center, offering our patients additional resources for complete heart attack care. With experienced cardiac specialists and advanced tools such as two state-of-the-art cardiac catheterization suites, we provide comprehensive heart attack treatment when you need it most.

 Find out more about our cardiovascular care program at the Paul V. Galvin Heart Center.

Expert Care for Stroke

When stroke strikes, two million brain cells are lost every minute. The stroke experts at Presence Saint Francis provide emergency medical care using the latest treatments for stroke—greatly improving the chances of recovery. The Joint Commission has designated Presence Saint Francis as a Primary Stroke Center. That means that we meet and exceed national standards for stroke care, with a commitment to providing the best possible patient outcomes.

Our dedicated stroke program offers:

  • Expert neurologists, certified emergency nurses and other clinicians trained in treating strokes
  • 24-hour specialized stroke care
  • TeleStroke, a telemedicine program with our interventional stroke neurologists who evaluate stroke patients remotely via internet video to make treatment decisions

 Learn more about our neuroscience and stroke care program.


*The wait time represents the time it takes to see a qualified medical professional, defined as a Doctor of Medicine (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP). Emergency department wait times represent a rolling average updated every 15 minutes. Wait time is defined as the period of time between the patient’s arrival until the patient is greeted by a qualified medical professional. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit.


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