The Administrative Fellowship at Presence Health aims to enhance the analytic and problem-solving skills of future health care leaders. This will be achieved through dynamic and diverse work experiences in a supervised and mentored professional and skill-building environment.
Presence Health will commit to career development and placement support either within its own health system or to an external organization.
This year three Fellows will be selected to participate in the Presence Health 12-month program. Application to the Administrative Fellowship Program is open to those candidates who have recently completed an advanced degree: MBA, MHA, MHSA, MPH, or another general healthcare-related advanced degree from an accredited institution of higher learning. We also accept applications from students who have completed their coursework in graduate programs requiring a third year of residency or fellowship.
The Presence Health Administrative Fellowship year term will be individually structured around the fellows interests and be project based, with work experiences spanning the continuum of healthcare services offered within and across the Presence Health system of care. System services will include:
- Strategic Planning
- Performance Distinction
- Process Improvement/Redesign
- and Marketing/Communications
The Acute Hospital experience will include projects within hospitals and across clinical service lines in multiple hospitals. Projects in the Post/Non-acute services experience will occur in Long-Term Acute Care, Ambulatory, Immediate Care, Inpatient Rehabilitation, Skilled Nursing Care, and Retirement Living. Opportunities are also available with Presence Health Partners (PHP) as well as with Presence Medical Group (PMG).
The Fellowship Program will include experience in the following areas:
- Revenue Cycle
- Information Systems
- Human Resources, and
- Program Development
The projects will ideally extend across multiple facilities, service lines and/or levels of care.
Every Fellow attends the general New Employee Orientation to learn about the Health System mission, values and history, human resources functions such as benefits, and a review of System services. The Administrative Fellow will receive a mini-orientation to each division prior to each project. The Fellowship will be orchestrated by a Fellowship Coordinator and will be supervised by the Group Executive Vice President. Each division and project will have a mid-senior officer responsible for the Fellow's work experience. Regular debrief feedback and mentoring discussions will occur.
Current Fellows' Sample Project List
- A Guide for Services — Planning and implementing an internet and intranet, searchable guide for staff and patients to search for patient services throughout the system and ensuring accountability for an up-to-date guide
- EMR Implementation — Resolving EPIC work flow issues, creating standardization as to allow for reducing medical record errors, yielding cleaner claims and faster payment, and improving staff training
- Intensive Outpatient Care Program — Evaluating and negotiating terms of partnership with insurance providers to implement a program to identify and coordinate outpatient care for patients at high risk of inpatient admission
- Physician Quality Reporting System Reporting Process Improvement — Identifying and examining points of error in PQRS reporting and creating a standardized approach for accurate reporting for all Resurrection Medical Group physician offices
- Private Patient Rooms Conversion — Designing private patient rooms based on patient and family care models and doing a cost-benefit analysis for system-wide implementation
- Project: Re-Engineered Discharge — Working with Performance Distinction to implement system-wide discharge process for CHF patients to decrease readmissions, improve clinical outcomes, meet safety standards, avoid litigation, and save money
- Sales Tax Exemption —Drafting response to legal sales tax audits
- Surgical Compass and Business Planning — Standardizing a surgical performance tracking tool to monitor supply cost, utilization, revenue, and reimbursement information for surgical services system-wide
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The fellow is paid a competitive salary with benefits. This exempt employee will be working at different locations throughout the Presence Health System. This will require scheduled and unanticipated travel. Public transportation is available to many of the locations, however access to a car is required. A stipend for continuing education is available. Membership dues to ACHE will be reimbursed.
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The following materials should be submitted in one complete paper packet to 7447 West Talcott Avenue #109, Chicago Illinois 60631, Attention: Jake Harbert to be considered for the fellowship:
- Presence Health Administrative Fellowship checklist
- Cover letter with Curriculum Vitae or Resume
- Statement of fellowship and career objectives (one-page maximum)
- Three letters of recommendation (one letter of recommendation from the graduate program director, one from a faculty member, and one from a preceptor or employer)
- Undergraduate and graduate school transcripts (official copies in sealed envelope only)
For questions, please contact the current administrative fellows at Fellowship@PresenceHealth.org or Jake Harbert at (773) 990-7645.
Applicants will be asked to complete an online application at a later date.
Key dates in the 2014-2015 application process include:
- Application postmark deadline - September 23, 2013
- Selection announcement date - End of October, 2013
- Start date - June 25, 2014
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After careful review of application materials, qualified applicants will be scheduled for a phone interview. After the phone interviews, a Skype interview will be scheduled with several candidates. Finalists will be invited to Chicago for on-site interviews with Presence Health Administration.
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Ashley Distler, MHSA/MBA - Xavier University
Ashley received a Master in Business Administration from Xavier University in Cincinnati, Ohio in May of this year. She will receive a Master of Health Services Administration from Xavier University in May, 2014. Ashley obtained a Bachelor of Arts in Economics in May 2008 from Centre College in Danville, Kentucky and worked at HCA in Nashville, Tennessee for three years in finance and operations roles in the company’s supply chain division. She also served as a research assistant at Cincinnati Children’s Hospital Medical Center where she was involved in coordinating a longitudinal research study, assisted with the management of the School Intervention Program, and facilitated portions of the process improvement initiative of a new multidisciplinary clinic. Ashley is a member of ACHE, president of her class, and represents her classmates on the Alumni Advisory Board at Xavier University.
Jake Harbert, MS-HSM - Rush University
Jake Harbert received his Masters of Science in Health Systems Management from Rush University in May 2013. Prior to earning his Master’s degree, Jake received his Bachelors of Science in Health Systems Management along with minors in Business Administration and Economics with honors in May of 2011 from Loyola University Chicago. Jake has held four healthcare internship experiences. These experiences include: Rush Copley Medical Center as an administrative intern reporting to the chief operating officer (COO), Rush University Medical Center within the Department of Perioperative Services, Northwestern Medical Faculty Foundation in the Department of Surgery, and with the Vice President of Strategy and Growth at Saint Joseph Hospital at Chicago. Jake has gained his experience working in teams on initiatives spanning across operations, strategy, finance, and strategic planning.
Theresa Osunero, MS-HSM - Rush University
Theresa Osunero earned a Bachelor of Science in Community Health with a concentration in Health Planning and Administration from the University of Illinois at Urbana-Champaign. After receiving her undergraduate degree, she received her Masters of Science in Health Systems Management from Rush University in May 2013. During her time at Rush University, Theresa served on the Student Governance and Professional board as the Career Services Committee Liaison. She also held two internships within Rush University Medical Center throughout her graduate education, first in Nursing Administration, followed by Rush Children’s Hospital. While in Nursing Administration, she played an essential role in a research project focused on quantifying the effects of Rush University Medical Center’s tower’s “butterfly” design on nursing workflows and was awarded the Clinical Nursing Research Award from Sigma Theta Tau International Honor Society of Nursing for this project. Between her two years of graduate school, she also completed an internship with the Centers for Medicare and Medicaid Services in Chicago. Through these experiences, Theresa has gained skills in data analysis, planning, and operations.
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Since the creation of the fellowship in 2010, Presence Health has been fortunate to welcome a diverse group of students from various universities. A list of the graduate schools attended by our alumni is listed below. 100% of all fellows found job placement post fellowship with the majority currently employed within the Presence Health System.
Graduate schools represented:
- Rush University
- University of Illinois at Chicago
- University of Iowa
- University of La Verne
- University of Michigan
- Xavier University
- Yale University
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"Leadership support structure is unique as compared to other Fellowships; dedicated preceptors at sites"
"Senior Leadership is committed to involving Fellows on high-level projects throughout the organization"
"The opportunity to participate in one of the largest Catholic healthcare mergers is a unique experience, it is a great time to be a part Presence Health"
"Home office site with Presence Health executive leadership at an arm's reach, each Fellow has own office, business cards, work iPhone and laptop - all received on first day"
"Well organized interview process, very structured and interactive process"
"Fellowship program is very well-known and supported within the organization"
"Project preferences and opportunities are prepared prior to start date"
"Calendars are pre-loaded prior to start date... began meeting with key leaders immediately... were able to hit the ground running"
"Employee benefits are at managerial level"
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