Hospital Patient Satisfaction

Resurrection Health Care hospitals are committed to exceeding the expectations of you and your family. To monitor how well we are doing, we conduct surveys with randomly select inpatients after they are home from the hospital. An independent, private research company conducts these confidential patient surveys. All results are reviewed by hospital leaders to ensure that we are meeting your expectations for care and service and to continually improve our services.

How do patients rate the hospital overall?

How often did doctors communicate well with patients?

How often did nurses communicate well with patients?

How often did patients receive help quickly from hospital staff?

How often did staff explain about medicines before giving them to patients?

How often was patients pain well controlled?

How often was the area around patients rooms kept quiet at night?

How often were the patients rooms and bathrooms kept clean?

Were patients given information about what to do during their recovery at home?

Would patients recommend the hospital to friends and family?

Report Date Range: 1/2009 - 12/2009

Please see Hospital Compare website for additional information related to HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)


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